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Frequently Asked Questions

What are AI photo credits?

Each AI photo credit allows you to generate one AI-powered photo. Credits are consumed when you create or edit images using our AI tools. For example, generating 4 photos at once uses 4 credits.

Do unused credits roll over?

Yes! Unused credits automatically roll over and accumulate each billing cycle, up to a maximum cap:

  • Monthly plans: Maximum of 2x your monthly credits (e.g., Starter: 100 credits max)
  • Yearly plans: Maximum of 24 months worth (e.g., Starter: 1,200 credits max)

Your accumulated credits remain available as long as your subscription is active. Credits are reset to zero only if you cancel your subscription.

Can I upgrade or downgrade my plan?

Yes! You can upgrade your plan at any time and the change takes effect immediately with full credits for the new tier. Downgrades will take effect at the end of your current billing period. When you upgrade, you keep all your existing unused credits plus receive the full credit allocation for your new plan.

What happens if I hit the credit rollover cap?

Once you reach your plan's maximum credit balance, new credits will not be added until you use some of your existing credits. Your subscription remains active and you can continue using your accumulated credits. This ensures fair usage while still giving you flexibility to accumulate credits when you need them.

What's the difference between photo quality levels?

Low quality photos are suitable for social media and web use. Medium quality offers better detail for professional projects. High quality provides the best resolution for print and commercial applications.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and support payments through Stripe for secure transactions.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Please note that when you cancel, all remaining credits will be immediately reset to zero. We recommend using your credits before canceling to get the most value from your subscription.

Pricing | Photowand